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Hartley v Riverside Leisure Ltd

Occupiers’ liability

Recorded example
Your question

We act for the occupier. The claimant dived from a pontoon into the lake at our client’s activity centre and broke his neck. Does the "state of the premises" argument under s.1(1)(a) OLA 1984 help us? I’ve attached the accident report.

AlesisEngland & Wales

Where did the risk come from?

In Tomlinson the House of Lords held that an ordinary stretch of open water presents no danger due to the state of the premises: the lake was no more dangerous than any other body of water, and nothing about its physical features caused the injury .

The risk instead arose from what the claimant chose to do on the premises. Lord Hoffmann thought it would be extremely rare for an occupier to owe a duty to prevent people taking risks inherent in activities they freely choose to undertake .

What cuts against you

The pontoon is a man-made structure the occupier installed; the claimant will argue it is a feature of the premises that invites the very activity complained of, which distinguishes it from the natural lake in Tomlinson. That is the argument to prepare for.

Watch it answer

Fictional matter. Excerpt from a recorded answer. Real case law, with the original judgment linked. Judgment text: UK Parliament, Open Parliament Licence v3.0.

Can you prove
the whole delay?

A draft blames the contractor for a six-week delay. See what the records actually support.

Interactive example · Fictional Wren refurbishment matter

Wren refurbishmentFrom the papers to the position you take.
Dates referred to in the draft31 March 12 May
Email14 March · 09:18

Re: Revised layout

Client Contractor

Thanks for the drawings.

Please go ahead with the revised layout.

Let me know what this means for the quote.

Changes.eml
Evidence you can inspect. Reasoning you can challenge.Explore each step above.

Turn the call into
a working case note.

The client’s account, the conflicting email and the next thing to check. Kept together.

Client call, 17 March.m4aRecording → transcript → working note

Approval was for a quotation, not the additional work.

I was waiting for a price before they started.

The detail worth keeping.
Work with the files you already have.

Office documents · PDFs · Emails · Images · Audio · Video · Scanned papers

Explore the product

Follow the authority

The authority.
Open beside the answer.

Legislation, judgments, guidance and ombudsman decisions. Pick a source below, then follow the citation to the passage that matters.

All UK legislation, down to the relevant provision.

The question

What standard must a consumer service meet?

Alesis analysis

Reasonable care and skill.

Section 49 of the Consumer Rights Act 2015 puts a standard of reasonable care and skill into every contract to supply a service to a consumer.

Follow the citation to the exact passage.
Apply it to the facts

Identify the service the trader agreed to provide, then examine how it was performed. The statutory wording is the starting point for that assessment.

Client confidentiality

Your clients.
Your responsibility.

Work with the confidence that your clients’ information stays yours.

See how we protect your work
Within your firm

Held in the UK.

Your information is held in the UK and processed in the UK and the EU.

Kept within your firm.

Separate from other firms. Access tied to the matters your people work on.

Never used for training.

Your work is never used to train anything for anyone else.

In practice at New South Law

“Supervisors are able to review more work, junior staff are producing higher-quality first drafts, and consistency across the department has improved materially.”
New South LawCustomer case studynewsouthlaw.co.uk

Why they looked

New South Law described fee-earner time lost to research across disconnected platforms. Its leadership was already using AI, with particular care around confidential client data and the risk of inaccurate answers.

What made the difference

Authoritative sources and clear explanations of missing information gave the firm confidence to proceed. In complex document review, it highlighted structured issue registers, red-line amendments and comments directly within documents.

Getting to useful work

“Our team was producing useful outputs from day one, with meaningful operational benefits being realised within the first few days.”

The team also reported faster document production and more capacity for case strategy, staff training and client service.

From New South Law’s director and management case-study responses. Experiences reported by the firm.

Made for your work

Where will you start?

A question for a client. An agreement to examine. A proposal to put to the test.

  • Law firms
  • Family offices
  • In-house counsel
  • Policymakers
  • Regulators
Find your starting point

Three short questions. No email needed.

Questions

Before you start.

How Alesis fits into your professional responsibilities.

Ask us in writing

Open a citation to read the document or authority behind it, alongside the answer. Follow it to the original publisher when you need the wider context. Alesis helps you inspect the work; a qualified person still decides whether it is right for the matter.

Ask Alesis to identify what is supported, what is uncertain and what you still need to obtain. You can follow up in the same conversation and add the missing material when you have it. The distinction matters: an unanswered question is not evidence for a conclusion.

Your firm's information stays your firm's. It is held in the UK, processed only in the UK and the EU, kept apart from every other firm, and never used to train anything for anyone else. Inside your firm, people see only the matters they are on, so work on one matter cannot surface in another.

Exactly where they are now. Alesis assists; it does not advise and it does not sign anything. The work remains yours, reviewed by a qualified person, and your responsibility to the client. That is precisely why every answer is made easy to check.

Yes. Register free, set up your firm and bring your first question or piece of work. The first firm you set up starts with £25 of free credit, no card needed; each colleague who joins adds £15 more, once per person, for up to 20 colleagues, and you top up only when you choose. There is no subscription and nothing recurs.

Start with a question in plain English. You can then ask for a closer analysis, a draft or a challenge to your reasoning. For work across a firm, we can walk your team through matters, sources and access. Build in the habit of opening the source before relying on the answer.

Stronger outcomes.For your clients. And for you.

Bring a question or a piece of work. See the evidence, test the answer and decide for yourself.