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What a UK law firm wants to know before, during and after bringing an assistant into its work. Short, practical and written to be checked, like everything else here.
· 5 min read
You can use AI on Scottish and Northern Irish work, but coverage of official sources is usually thinner than for England and Wales. Check what the tool has actually read, and treat jurisdiction as the first question on every answer.
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AI can pull the facts out of a file quickly: what is on it, what is missing, what dates are running. The judgement about whether the work was good enough stays with the reviewer.
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· 5 min read
Yes, for the groundwork: pulling the chronology out of the file, finding what was actually said and when, and preparing a draft. The judgement about service, fault and redress stays with a person.
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· 5 min read
AI can help you find, sort and summarise documents quickly, so a fee earner spends time on the judgement calls. Relevance, privilege and the extent of the search stay with the firm.
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Often yes, and where it is not strictly required a short written assessment is still worth doing. Client data in a new system is exactly the kind of change UK GDPR expects a firm to think through and record.
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· 5 min read
Train on real matters, not general demonstrations. Cover what the tool may be used for, how answers must be checked, and what goes on the file. Keep sessions short and repeat them.
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· 5 min read
Your matter records must survive the supplier. Keep the file complete on your own systems, agree return and deletion terms in writing, and avoid large prepayments to a supplier you cannot easily leave.
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· 5 min read
Usually yes for clean scans, less reliably for poor ones, and rarely well for handwriting. What matters is whether the tool tells you which pages it could not read.
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Treat it as an instruction like any other: find out what the client means, agree in writing what will and will not be used, record it on the file, and tell the client if it changes cost or timing.
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· 5 min read
A ban on its own rarely holds. Give people an approved tool that does the job, write one short rule about what must never be pasted anywhere else, and make it easy to ask before trying something new.
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Name one person as owner of AI in the firm, keep regulatory accountability with the compliance officer, and leave each fee earner responsible for the work that goes out under their name.
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· 5 min read
Treat it as you would any error by a member of staff: contain it, work out how far it travelled, put it right, and record what happened. The tool is not the responsible party; the firm is.
Read the answerCreate an account, open a matter and put a real question to it. Every point it makes names where it came from.
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